What are the differences between online therapy and in-person therapy?

As technology continues to evolve, so do the services that professional counselors can provide. Telehealth or online therapy can vary depending on which platform your therapist uses. There are services that offer secure video sessions similar to a Skype call (with encryption to protect your privacy, of course). Other services enable clients to text or call their therapist.

But how does online therapy differ from traditional in-person therapy?

Benefits of online therapy

  • Immediacy- Therapists offering online therapy can be more accessible than they would in the traditional office setting.
  • You can save time and money by not needing to commute to and from an office.
  • This is a great option for those who have severe social anxiety or who suffer from chronic illness and mobility issues.
  • Online therapy is also a great option for inclement weather.
  • Online therapy can ensure continued care for clients who are traveling; for example, when students return home for college breaks.

Benefits of traditional in-person therapy

  • You get a safe place to focus on the therapeutic experience, something that may vary with online counseling.
  • Unlike online therapy, your therapist will have more therapeutic options in person; for example, it is difficult for a therapist to provide art therapy, meditation coaching, or EMDR via online therapy.
  • Some conditions are best treated with in-person sessions; for example, PTSD or suicidal thoughts to name a few.


Both online therapy and in-person therapy give clients the opportunity to engage in a therapeutic relationship to confront life’s challenges and to improve their quality of life.

Panoramic Counseling offers in-person therapy in a comfortable office setting in Richmond, Virginia. Panoramic Counseling also offers online therapy using secure software that you can access from the comfort of your computer or smartphone. Call today to learn more!

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